About the Role
We're looking for a QA Engineer who goes beyond finding bugs. You'll own quality across Pronto's products through manual and automated testing, monitor errors in production, and — crucially — work directly with our drivers and customers in Kinshasa to make sure what we're building actually solves their problems.
This is a unique role that bridges engineering and the real world. Half your time, you'll be testing our Expo (React Native) apps and Supabase backend across devices, network conditions, and edge cases. The other half, you'll be in the field — riding with drivers, talking to customers, and bringing back insights that shape what we build next. You'll be our reality check, making sure our business assumptions hold up on the streets of Kinshasa.
Responsibilities
Quality Assurance
- Design and execute comprehensive test plans for our Expo (React Native) mobile apps and Supabase backend
- Perform manual testing across iOS and Android devices, network conditions, and real-world scenarios
- Write and maintain automated tests — unit tests, integration tests, and end-to-end tests
- Monitor and triage production errors and crashes through Sentry
- Test map and location features powered by Google Maps and Mapbox
- Test in conditions that mirror our users' reality (limited connectivity, varied devices, mobile money flows)
- Work with engineers to identify root causes, verify fixes, and prevent regressions
Customer Success & Field Research
- Work directly with drivers and riders in Kinshasa to understand their experience with the app
- Validate business assumptions by gathering real-world feedback from active users
- Support driver onboarding and identify friction points in the driver experience
- Report user insights and patterns back to the product and engineering team
- Help bridge the gap between what we build and what our users actually need
- Advocate for user needs throughout the development process
Requirements
- 2+ years of experience in software quality assurance
- Experience testing mobile applications on iOS and Android
- Familiarity with React Native or Expo apps
- Experience writing automated tests (unit, integration, or end-to-end) using tools like Jest, Detox, Maestro, or similar
- Familiarity with error monitoring tools like Sentry
- Knowledge of JavaScript/TypeScript
- Strong attention to detail and systematic thinking
- Excellent communication skills — written for bug reports, verbal for user interviews
- Fluency in French (required for working with drivers and customers in Kinshasa)
- Comfort with fast-paced, evolving environments
Nice to Have
- Experience with end-to-end testing frameworks like Detox, Maestro, or Appium
- Familiarity with API testing tools (Postman, Insomnia) for testing Supabase Edge Functions
- Experience in customer success, user research, or community management
- Background in mobility, logistics, or marketplace products
- Lingala language skills
- Prior startup experience
- Experience working in emerging markets
Compensation & Benefits
- Competitive salary for the region
- Housing and meals provided in Kinshasa
- Relocation support (flights, visa assistance)
- Professional development opportunities
- A unique role where your work directly shapes both our product and business strategy
Apply for this role
Ready to join the team? Fill out the application form below and we'll be in touch.
Apply for QA Engineer
We review every application carefully. We'll be in touch within a week.